[Last updated on: 02 January 2024]

INTERPRETATION. The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

DEFINITIONS. These terms of use apply to Your use of the website, products and app associated with ResidualHue technologies (“the Platform”), owned by ResidualHue Technologies (“We” or “Us” or “Our”). Please go through them carefully. If you object to anything in the terms of use or our privacy policy, please do not use the Platform or any other service we offer.

YOUR ORDER CANCELLATION RIGHTS.

• Since the Platform does not sell physical goods there is no cancellation or return. Users of the Platform can make a payment to purchase digital goods which can be used for soliciting a connection with other users on the Platform. Digital goods include messages, coins, reward tiers, among others. We may at our discretion introduce new digital goods, and modify or remove the older digital goods from time to time. Digital goods obtained through referrals, will expire within the period as specified by the Platform from time to time.
• When you make an in-app purchase, you will be prompted to enter details for your account with your Software Store (“Your Account”), and Your Account will be charged for the in-app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in-app purchases that apply to Your Account. Some app stores may levy applicable taxes, depending on where you live. If you purchase an auto-recurring periodic subscription through an in-app purchase, Your Account will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to Your Account and follow instructions to cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Platform application from your device. Deleting your account on the Platform or deleting the Platform application from your device does not cancel your subscription; the Platform will retain all funds charged to Your Account until you cancel your subscription through Your Account.
• In general, payments once made, are not refunded under any circumstances. In other words, you do not have the option of cancelling or getting a refund for any payment. It follows that you will not be getting a refund for any payment when your membership is terminated. We may make an exception if a refund is requested within 14 days of the transaction date if the payment was made in a currency other than INR, if the paid goods remain unused, and if the laws applicable in your jurisdiction provide for refunds. Such refunds will be issued within 7 business days or as specified by the Platform.
• Any payment-related queries regarding payments made from iOS devices using your Apple ID must be sent to Apple and not to the Platform. To request a refund, please visit https://getsupport.apple.com. If you made the payment using your Google Play Store, please contact Our customer support channel available on the Platform with your order details and invoice from the Google Play Store. If you made a payment through the Website or through any other payment gateway, please contact Us with your order details and invoice.